At JONJAMES, we’re committed to delivering your order as swiftly and conveniently as possible. Below is a breakdown of our UK delivery options.
Standard Delivery – FREE
Our complimentary delivery service ensures your order arrives within 2–3 working days.
-
Orders are delivered Monday to Friday, between 8:00 AM and 1:00 PM
-
Please note: This service excludes weekends and bank holidays
Priority Shipping – £5.99
Need your order a little sooner? Our Priority option is perfect for faster dispatch.
-
Delivered within 1–2 working days
-
Dispatch window: 8:00 AM to 1:00 PM
-
Excludes weekends and bank holidays
Express Shipping – £10.00
-
Receive your order the next working day when you order by 4:00 PM.
-
Delivered between 8:00 AM and 1:00 PM.
-
Excludes Sundays and bank holidays.
International Shipping - £25
We offer worldwide delivery for our international customers.
-
Orders are typically delivered within 5–10 working days, depending on location
-
Tracked shipping is included for peace of mind
-
Please note: duties and import taxes may apply and are the responsibility of the recipient
RETURNS POLICY
Online Purchases
If you're not completely satisfied with your online purchase, you may return the item within 15 days of delivery for a full refund.
To be eligible for a return, the item must:
• Be unused and unaltered
• Be returned in its original packaging
Please send online returns to:
JONJAMES
1 Mcbride House, 32 Penn Road
Beaconsfield, Buckinghamshire
HP9 2FY
Be sure to include your order number and contact details inside the package to help us process your refund promptly.
In-Store Purchases
Items purchased in-store are eligible for exchange within 30 days of purchase.
Returned items must:
• Be unused and unaltered
• Be accompanied by the original receipt or proof of purchase