For items purchased online, you can send them back for a full refund within 14 days, provided it has not been used or fitted, and is returned in its original packaging with a valid proof of purchase. 

UK standard delivery (FREE)

Deliveries take 2-3 working days and are delivered between 8am - 1pm (Excludes Weekends & Bank Holidays)

Priority Shipping (£5.99)

1-2 working days and are delivered between 8am-1pm.                 (Excludes Weekends & Bank Holidays)

Express Shipping (£10.00)  (ORDER BEFORE 4PM)

Order before 4pm to receive your order tomorrow. Orders made after 4pm will be delivered the day after. Deliveries are made anytime between 8am - 1pm.       (Excludes Sundays and Bank Holidays)

International Standard (£20.00)

Deliveries can take 8-16 working days (Excluding weekends and bank holidays)

 Earn Coins Every Time You Shop

As a JonJames customer, you earn Coins with every purchase. You can redeem these for discounts at checkout:

Reward Tiers:

100 Coins = 5% Off

500 Coins = 10% Off

1,000 Coins = 15% Off

2,000 Coins = 20% Off

How to Use Them:

Log in to your account

At checkout, you’ll see your coin balance

Choose a reward from the dropdown

The discount applies automatically!