For items purchased online, you can send them back for a full refund within 14 days, provided it has not been used or fitted, and is returned in its original packaging with a valid proof of purchase. 

 Earn Coins Every Time You Shop

As a JonJames customer, you earn Coins with every purchase. You can redeem these for discounts at checkout:

Reward Tiers:

100 Coins = 5% Off

500 Coins = 10% Off

1,000 Coins = 15% Off

2,000 Coins = 20% Off

How to Use Them:

Log in to your account

At checkout, you’ll see your coin balance

Choose a reward from the dropdown

The discount applies automatically!