Shipping & Returns Policy

UK Shipping Options

✔ Standard Delivery – FREE

• Delivery in 3-5 working days
• Delivered between 8 AM - 1 PM
• (Excludes weekends & bank holidays)

✔ Priority Shipping – £5.99

• Delivery in 1-2 working days
• Delivered between 8 AM - 1 PM
• (Excludes weekends & bank holidays)

✔ Express Shipping – £10.00 (ORDER BEFORE 4 PM)

• Order before 4 PM to receive your order the next day
• Orders placed after 4 PM will be delivered the following day
• Deliveries made between 8 AM - 1 PM
• (Excludes Sundays & bank holidays)

International Shipping

✔ Standard International – £20.00

• Estimated delivery: 8-16 working days
• (Excludes weekends & bank holidays)

Returns Policy

If you are not completely satisfied with your purchase, you may return it for a full refund within 14 days, provided that:
✔ The item has not been used or altered
✔ It is returned in its original packaging
✔ A valid proof of purchase is included

Refunds will be processed once the returned item has been received and inspected.

For detailed measurements  click here

For items purchased online, you can send them back for a full refund within 14 days, provided they have not been used or altered, and are returned in their original packaging with a valid proof of purchase.

For more information, please visit our full online returns page.

 Earn Coins Every Time You Shop

As a JonJames customer, you earn Coins with every purchase. You can redeem these for discounts at checkout:

Reward Tiers:

100 Coins = 5% Off

500 Coins = 10% Off

1,000 Coins = 15% Off

2,000 Coins = 20% Off

How to Use Them:

Log in to your account

At checkout, you’ll see your coin balance

Choose a reward from the dropdown

The discount applies automatically!